What is the maximum weekly Technology Fee that Zoomin Groomin can charge during the Term of the franchise agreement?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
, you will pay us an Initial Franchise Fee as stated on the Summary Page.The Franchise Fee is fully earned when you sign this Agreement and is not refundable under any circumstances.
2.2.Technology Fee
You will pay an ongoing weekly Technology Fee throughout the Term. On the Effective Date, the Technology Fee charged by us is $15 per week. The Technology Fee is not tied to any specific service, but we intend to provide each Franchised Business with an email address, telephone number, and access to a web portal. We reserve the right to increase the Technology Fee during the Term up to a maximum of $30 per week as technology advances and the cost of providing this technology increases.
2.3.Scheduling Tools
You will need a customer relationship management ("CRM") system which includes scheduling functionality to operate your Franchised Business. You must use the CRM provider designated by us during the Term of this Agreement. This CRM technology is not included in the Technology Fee and is not subject to the maximum technology fee amount specified in Section 2.2. As of the Effective Date, you will contract directly with a third-party CRM vendor designated by us for such technology; however, we reserve the right to negotiate an agreement directly with a CRM vendor and pass the actual fee incurred by us onto you. We will refer to this fee as the "CRM Fee".
Source: Item 9 — 01. Financial Statements and Exhibits. (FDD pages 68–156)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, franchisees must pay a Technology Fee throughout the term of the agreement. As of the effective date of the agreement, this fee is $15 per week. However, Zoomin Groomin retains the right to increase this Technology Fee during the term, up to a maximum of $30 per week.
This increase is contingent upon technology advancements and the rising costs associated with providing the technology. The Technology Fee is not tied to any specific service, but Zoomin Groomin intends to provide each franchise with an email address, telephone number, and access to a web portal.
It's important to note that the Technology Fee does not include the cost of a customer relationship management (CRM) system with scheduling functionality, which is required to operate the Zoomin Groomin franchise. Franchisees must contract directly with a third-party CRM vendor designated by Zoomin Groomin for this technology, and this CRM fee is separate from the Technology Fee. Zoomin Groomin reserves the right to negotiate directly with a CRM vendor and pass the actual fee incurred onto the franchisee, referred to as the "CRM Fee."
Therefore, a prospective Zoomin Groomin franchisee should budget for both the Technology Fee, which could reach up to $30 per week, and the separate CRM Fee, when evaluating the ongoing costs of operating the franchise.