Does the Zoomin Groomin manual shift control over franchisee employees to the franchisor?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
3.4.People Management
You are solely responsible for hiring, firing, compensating, withholding and remitting applicable payroll taxes and day-to-day supervision and control over your employees. The Manual may recommend best practices on how to hire and train employees; however, nothing in the Manual will be construed to shift control over your employees to us.
Source: Item 9 — 01. Financial Statements and Exhibits. (FDD pages 68–156)
What This Means (2025 FDD)
According to the 2025 Zoomin Groomin Franchise Disclosure Document, franchisees are responsible for managing their employees. Specifically, the FDD states that the franchisee is solely responsible for hiring, firing, compensating, withholding, and remitting applicable payroll taxes, as well as the day-to-day supervision and control of their employees.
While the Zoomin Groomin manual may offer best practices for hiring and training employees, the FDD explicitly states that nothing in the manual should be interpreted as shifting control over the franchisee's employees to Zoomin Groomin. This means that the franchisee retains the authority to make employment decisions and manage their staff, even while following the brand's recommended practices.
This arrangement is typical in franchising, where franchisees are generally considered independent business owners responsible for their own staffing and operations. This provides franchisees with the flexibility to manage their workforce according to local market conditions and their own business strategies, while still adhering to the franchisor's brand standards and operational guidelines.