Which item in the Disclosure Document covers Zoomin Groomin's initial and ongoing training?

According to Zoomin Groomin's 2025 Franchise Disclosure Document, Item 11 outlines the franchisee's obligations regarding initial and ongoing training. The table provided in Item 7 cross-references franchisee obligations with relevant sections in the Franchise Agreement and corresponding items in the Disclosure Document. Specifically, it indicates that the requirements for initial and ongoing training are detailed in Sections 4.2.A and 4.2.B of the Franchise Agreement and are further addressed in Item 11 of the Disclosure Document.

This means that prospective Zoomin Groomin franchisees can find information about the specifics of their training obligations, including the content, duration, and any associated costs, within Item 11 of the FDD. Item 11 likely covers topics such as the curriculum for initial training, any requirements for ongoing training or refresher courses, and the standards that franchisees must meet to demonstrate competency.

Understanding the training requirements is crucial for potential franchisees as it directly impacts their ability to successfully operate a Zoomin Groomin franchise. Franchisees should carefully review Item 11 to understand the full scope of the training program, including any costs for travel, lodging, and meals associated with attending training sessions. Additionally, franchisees should inquire about the availability of training via videoconference, which could reduce travel expenses.