If requested after termination of a Zoomin Groomin franchise, is the franchisee obligated to transfer telephone numbers and internet listings?

According to the 2025 Zoomin Groomin Franchise Disclosure Document, upon termination or expiration of the Franchise Agreement, including a sale of the Franchise Business, Zoomin Groomin may request that the franchisee transfer all telephone numbers and internet listings used in relation to the franchise business. If Zoomin Groomin makes this request, the franchisee must execute Zoomin Groomin's then-current transfer form and provide written proof of the transfer.

This requirement ensures that Zoomin Groomin can maintain continuity of operations and customer relationships after a franchise terminates. By transferring the phone numbers and internet listings, Zoomin Groomin can redirect customer inquiries and maintain its online presence in the relevant territory. This is a fairly standard practice in franchising, as it protects the brand's goodwill and customer base.

For a prospective franchisee, this means that upon exiting the Zoomin Groomin system, they will likely need to relinquish control of the phone numbers and online listings they used to operate their franchise. This could impact their ability to start a similar business in the same area, as they would need to establish a new customer base and online presence. Franchisees should factor this into their decision-making process and understand the potential implications for their future business endeavors.