For a Zoomin Groomin franchise, is the Optech (computer hardware, software, internet/network connectivity, telephony and support services) to operate my Franchised Business required or optional?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
B. Requirement
Since technology changes rapidly, all required and optional computer hardware, software, internet/network connectivity, telephony and support services (collectively "Optech") to operate your Franchised Business is specified in the Manual.
C. Technology Refresh
You will obtain and maintain the Optech as listed in the Manual. We will update the Manual from time to time as necessary to integrate new technologies as they become available and demonstrate value to the Client. We will use commercially reasonable efforts to provide sufficient notice and transition time to migrate Optech as necessary.
Source: Item 9 — 01. Financial Statements and Exhibits. (FDD pages 68–156)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, the specific computer hardware, software, internet/network connectivity, telephony, and support services, referred to as "Optech," needed to run your franchise are detailed in the Zoomin Groomin Manual.
The FDD states that franchisees are required to obtain and maintain the Optech as listed in the Manual. Zoomin Groomin will update the Manual periodically to incorporate new technologies that become available and add value for the client.
Zoomin Groomin will make commercially reasonable efforts to provide sufficient notice and transition time to migrate Optech as necessary. Because technology changes rapidly, the Manual specifies all required and optional Optech.