Does the Zoomin Groomin Franchise Agreement include an on-site training fee?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
If we provide on-site services at your request, then you will pay to us for travel and living expenses for our staff to travel to you.
Source: Item 9 — 01. Financial Statements and Exhibits. (FDD pages 68–156)
What This Means (2025 FDD)
According to the 2025 Zoomin Groomin FDD, franchisees may incur costs for on-site training. While the initial training for the franchisee and any general manager is provided without a fee, the franchisee is responsible for covering their own travel and living expenses to attend this initial training.
However, if a Zoomin Groomin franchisee requests on-site services, they are obligated to pay for the travel and living expenses incurred by Zoomin Groomin staff to provide that on-site support. This means that while the initial training itself is free, any additional, requested on-site training will come with associated costs for the franchisee.
This is a fairly standard practice in franchising. Franchisors often cover the direct costs of initial training but pass on travel and lodging expenses to the franchisee. The on-site training fee ensures that Zoomin Groomin is compensated for the expense of sending staff to a specific franchise location to provide additional support or training beyond the initial program.