Where can I find the specific software requirements for a Zoomin Groomin franchise?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
ut first obtaining our written approval. (Franchise Agreement, Section 1.9.G).
Advertising Council. We have a Franchisee Advisory Council ("FAC") composed of franchisees that may advise us on operational and advertising policy. We select the members. The FAC serves in an advisory capacity only. We have the power to form, change, or dissolve the advertising council.
Advertising Cooperative. You are not required to participate in a local or regional advertising cooperative.
Computer System:
You must comply with our computer hardware, software, and POS specifications as provided in our Manual. Our current specifications are:
| Hardware | ||
|---|---|---|
| 1 | ||
| desktop computer | ||
| with a monitor | ||
| with internet access, a | ||
| printer/scanner, and an iPad or tablet with cellular | ||
| capability. | ||
| Software | ||
| As designated in our Manual |
These items can be purchased for under $1,500.
Neither we nor our affiliates or any third party have any obligation to provide ongoing maintenance, repairs, upgrades or updates. You must maintain your computer systems in good working order and must replace, update or upgrade your hardware systems as we require. There are no contractual limitations regarding the frequency or costs of required upgrades or updates relating to the computer system. The estimated annual cost of optional or required maintenance, updating, upgrading or support contracts to your computer systems is approximately $300.00.
Independent Access to Information. We have and you are required to provide independent access to the information that will be generated or stored in your computer systems which includes, but is not limited to, customer, transaction and operational information. You must at all times give us unrestricted and independent electronic access to your computer systems and information as well as your security camera systems. We have the right to review your business operations in person, by mail, or electronically, and to inspect your operations and obtain your paper and electronic business records related to the Franchised Business and any other operations taking place through your Franchised Business.
Source: Item 11 — **FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–32)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, the specific software requirements are found in the Operations Manual. The franchisee must use the CRM scheduling software designated by Zoomin Groomin, which may change as new products are offered and technology develops.
The FDD also specifies that franchisees must have a desktop computer with internet access, a printer/scanner, and an iPad or tablet with cellular capability. The hardware and software items can be purchased for under $1,500. Franchisees are responsible for maintaining their computer systems and must replace, update, or upgrade their hardware systems as required by Zoomin Groomin. The estimated annual cost of optional or required maintenance, updating, upgrading, or support contracts to the computer systems is approximately $300.00.
Zoomin Groomin requires independent access to the information generated or stored in the franchisee's computer systems, including customer, transaction, and operational information. Franchisees must provide unrestricted and independent electronic access to their computer systems, information, and security camera systems at all times. Zoomin Groomin has the right to review business operations in person, by mail, or electronically, and to inspect operations and obtain paper and electronic business records related to the Franchised Business.