What are some examples of cross-territorial situations that Zoomin Groomin may implement protocols for?

According to Zoomin Groomin's 2025 Franchise Disclosure Document, the company reserves the right to implement cross-territorial protocols and guidelines for several situations. These include group advertising buys by multiple franchisees that may extend into multiple territories. Additionally, Zoomin Groomin may implement protocols for the solicitation of orders from individuals who reside in one territory but work in another. The FDD also mentions 'other cross-territorial situations' without providing specific examples.

This means that while franchisees are granted an exclusive territory, Zoomin Groomin retains the flexibility to manage situations where business activities overlap or extend beyond those boundaries. For a franchisee, this implies that their exclusive territory is not absolute and can be subject to exceptions determined by Zoomin Groomin.

It is important for prospective franchisees to understand the potential impact of these cross-territorial protocols on their business. For example, a group advertising buy that benefits multiple territories could require franchisees to contribute financially, even if the direct benefit to their territory is limited. Similarly, protocols for handling customers who live in one territory but work in another could affect how franchisees market their services and manage customer relationships. Prospective franchisees should seek clarification from Zoomin Groomin regarding the specific protocols and guidelines that apply to these situations to fully understand their rights and obligations.