What determines the site of arbitration or mediation for a Zoomin Groomin franchise purchased in Washington?

According to Zoomin Groomin's 2025 Franchise Disclosure Document, the location for arbitration or mediation involving a franchise purchased in Washington is determined by one of three conditions. First, the site can be in the state of Washington. Second, the location can be a place mutually agreed upon by both parties at the time of the arbitration or mediation. Third, the arbitrator or mediator can determine the location at the time of the arbitration or mediation.

This addendum to the franchise agreement ensures that franchisees in Washington are not forced to travel to a distant location for dispute resolution. It provides flexibility by allowing for mutual agreement on a location or determination by the arbitrator/mediator, which could consider factors like convenience and cost for both parties. This is particularly important because franchise agreements often initially favor the franchisor's preferred location, which may be far from the franchisee's business.

Furthermore, the Washington Addendum states that if litigation is not precluded by the franchise agreement, a franchisee can bring an action or proceeding arising out of or related to the sale of franchises, or a violation of the Washington Franchise Investment Protection Act, in Washington. This offers an additional layer of protection for franchisees operating in Washington, ensuring they have access to local legal recourse for specific issues related to franchise sales and violations of state law.

Prospective Zoomin Groomin franchisees in Washington should carefully review this addendum and understand their rights regarding dispute resolution. They should also consult with an attorney to fully understand the implications of these provisions and how they may affect their franchise agreement.