What is the Additional Assistance fee for Zoomin Groomin?
Zoomin_Groomin Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Additional | ace $0 As incurred | A fee is only charged if you request non-standard assistance. | |
| Assistance | |||
| (Note 5) |
Note 5: Additional Assistance. Additional assistance may be obtained from us via phone, video conference, and webinar. There is no charge for remote assistance. However, if additional assistance is requested onsite, then you will pay per diem travel cost to include any necessary transportation, lodging, and meals.
Source: Item 6 — OTHER FEES (FDD pages 16–20)
What This Means (2025 FDD)
According to Zoomin Groomin's 2025 Franchise Disclosure Document, the Additional Assistance fee is generally $0. However, this applies only to standard assistance. If a franchisee requests non-standard assistance, a fee will be charged as incurred.
Specifically, Zoomin Groomin offers additional assistance via phone, video conference, and webinar without charge. However, if a franchisee requests on-site assistance, they will be responsible for covering per diem travel costs. These costs include transportation, lodging, and meals for the Zoomin Groomin personnel providing the on-site support.
This means that while remote support is free, franchisees need to budget for potential travel-related expenses if they require in-person help from Zoomin Groomin at their location. This is a fairly standard practice in franchising, where franchisors often charge for on-site support to cover their direct costs.