ams that we provide. You also will be responsible for your personnel's travel, living and other expenses (including local transportation expenses) and compensation incurred in connection with attendance at any and all training courses and programs, conventions or work at any Unit that is part of their development. You also will be responsible for our personnel's travel, living, and other expenses (including local transportation expenses) incurred in connection with our personnel's providing training at any location other than at our training facility at our corporate headquarters in Fort Lauderdale, Florida, provided that you will not be required to pay for such expenses of our personnel in conducting the Initial On-Site Training Program.

Section 2.16 CONTINUED ASSISTANCE AND SUPPORT

After the opening of your Franchise Business, we will or may provide to you the following:

• (a) Assistance by Telephone or E-Mail. We will provide you with informational assistance by telephone and e-mail through our StretchNet Portal including consultation on matters involving operations, advertising, promotion, and business methods.
• (b) Website. We will maintain the Website for use by our Franchisees and us in accordance with Subsection 4.12(d) and Section 7.3(a).
• (c) E-mail Address and Accounts. We provide you a store e-mail address, use of which is limited to Franchise Owners, the Designated Representative and your Regional Manager. We have established reasonable standards for e-mail accounts and their use, which we may periodically revise. You will have reasonable time within which to upgrade when standards change. From timeto-time, we will send important information to your Stretch Zone e-mail address. In order to stay informed on developments affecting the Business System and your Franchise Business, you agree to check your e-mail at least daily except for Sundays. You must respond to any request we send to you by e-mail that requires a re

Source: Item 8 — Receipts. Any sale made must be in compliance with § 683(8) of the Franchise Sale Act (N.Y. Gen. Bus. L. § 680 et seq.), which describes the time period a Franchise Disclosure Document (offering prospectus) must be provided to a prospective franchisee before a sale may be made. New York law requires a franchisor to provide the Franchise Disclosure Document at the earliest of the first personal meeting or ten (10) business days before the execution of the franchise or other agreement or the payment of any consideration that relates to the franchise relationship. (FDD pages 99–263)