Does Stretch Zone require franchisees to use Club Ready software?
Stretch_Zone Franchise · 2025 FDDAnswer from 2025 FDD Document
COMPUTER SYSTEM (Section 4.4 of the Franchise Agreement)
Hardware. The Computer System consists of the following hardware:
- 21.5 iMac
- 12.9 iPad Pro
- Credit Card Reader
- High-speed modem with 30M down by 5M up
- Dell Inspiron
- Windows 10 Pro
- 8 Gig of Ram
- SSD hard Drive
- USB 2 and USB 3 ports
- 23" TouchScreen monitor
Software. You must use the following software:
- Club Ready
- QuickBooks Online
- Internet Service Provider software
- Business e-mail account
- Career Plug
- ADP
- KnetK
- Stretch Net
- Factor 4
- Predictive Index
- Canva
- Perkville
- Microsoft Office 365
- Stretch Zone University (our learning management software)
Cost of the Computer System. The cost of the Computer System ranges from $1,850 to $2,699.
Ongoing Maintenance, Repairs, Upgrades or Updates. We are not obligated to provide you with ongoing maintenance, repairs, upgrades or updates. You must make periodic upgrades and updates to the Computer System's software that we require for your Franchise Business. There are no contractual limitations on the frequency and cost of this requirement. The computer manufacturer or local dealers may offer to you a hardware maintenance agreement for the Computer System. We do not know the cost of any hardware maintenance agreement. Club Ready offers to you limited software support as part of its license fee. You may incur additional charges for services outside the scope of this software support agreement. The annual costs of any optional or required maintenance, upgrade, upgrading, or support contracts for the Computer System is estimated to be $200.
Type of Data Generated and Stored. The Computer System's principal functions are to provide you with lead management, new customer additions, redemption of programs purchased, payroll, scheduling and, reporting and billing. The Computer System will collect employee and
customer information including name, address, e-mail, phone number, billing information, program terms and customer usage.
Our Independent Access to Your Data. We will have independent electronic access via the Internet to the information that the Computer System generates. There are no contractual limitations on our right to access this information about your Franchise Business. You agree that we have the right to retrieve all data and information from your Computer System, as we consider necessary.
Source: Item 23 — ADVERTISING RECEIPTS AND EXPENDITURES FOR FISCAL YEAR 2024 (FDD pages 44–54)
What This Means (2025 FDD)
According to Stretch Zone's 2025 Franchise Disclosure Document, franchisees are required to use Club Ready software as part of their computer system. The computer system's cost ranges from $1,850 to $2,699.
The software is essential for various functions, including lead management, new customer additions, redemption of purchased programs, payroll, scheduling, reporting, and billing. The computer system collects and stores employee and customer information, such as names, addresses, email addresses, phone numbers, billing information, program terms, and customer usage.
Stretch Zone also has independent electronic access to the data generated by the computer system. This access allows Stretch Zone to retrieve data and information from the franchisee's computer system as deemed necessary. Club Ready offers limited software support as part of its license fee, but franchisees may incur additional charges for services beyond the scope of this support agreement. The annual costs for optional or required maintenance, upgrades, or support contracts for the computer system are estimated to be $200.