How many hours of classroom training does Stretch Zone provide on telephone scripts?

According to Stretch Zone's 2025 Franchise Disclosure Document, the company provides 1.5 hours of classroom training on telephone scripts. This training is conducted via Zoom. This is part of the broader training program for franchisees and their staff.

Effective telephone communication is crucial for attracting and retaining clients, so this training likely covers techniques for handling inquiries, booking appointments, and promoting Stretch Zone's services. The fact that the training is delivered via Zoom suggests that franchisees and their employees can access it remotely, offering flexibility in scheduling and reducing travel costs.

While 1.5 hours may seem relatively short, it's important to consider that this is just one component of a more comprehensive training program. Franchisees should inquire about the specific topics covered in the telephone script training and whether there are opportunities for additional or ongoing training in this area. Understanding the content and scope of this training will help franchisees ensure their staff is well-prepared to handle telephone interactions effectively.

It is important to note that there is also a separate 'Telephone Inquiries' training that provides 1 hour of classroom training via Stretch Zone University. It is important to understand the difference between the two training programs and what each entails.