What information must be included in the written notice detailing the nature of the dispute with Stretch Zone?
Stretch_Zone Franchise · 2025 FDDAnswer from 2025 FDD Document
Except for the matters involving the remedies in Section 17.4, the parties will attempt in good faith to meet in person to discuss and resolve the dispute. The party requesting the meeting will send a written notice to the other party detailing what the party believes to be the nature of the dispute including the facts and the provisions in this Agreement on which the dispute is based-and how the dispute may be satisfactorily resolved. The meeting will take place at our headquarters (currently Fort Lauderdale, Florida). At the meeting, each party will be represented by a person authorized to conclusively resolve the dispute on that party's behalf and to bind that party to any agreed-upon resolution. Discussions and exchanges of information and materials, if any, are confidential and must be treated as part of compromise and settlement negotiations for purposes of applicable rules of evidence. If the parties resolve the dispute at the meeting, they will immediately formalize that res
Source: Item 8 — Receipts. Any sale made must be in compliance with § 683(8) of the Franchise Sale Act (N.Y. Gen. Bus. L. § 680 et seq.), which describes the time period a Franchise Disclosure Document (offering prospectus) must be provided to a prospective franchisee before a sale may be made. New York law requires a franchisor to provide the Franchise Disclosure Document at the earliest of the first personal meeting or ten (10) business days before the execution of the franchise or other agreement or the payment of any consideration that relates to the franchise relationship. (FDD pages 99–263)
What This Means (2025 FDD)
According to Stretch Zone's 2025 Franchise Disclosure Document, if a dispute arises between the franchisee and franchisor, the franchisee must send a written notice to Stretch Zone detailing the nature of the dispute. This notice must include what the franchisee believes to be the nature of the dispute, the facts underlying the dispute, and the specific provisions in the Franchise Agreement on which the dispute is based. The notice should also explain how the franchisee believes the dispute can be satisfactorily resolved.
This initial step is part of an informal dispute resolution process, which requires the parties to meet in person at Stretch Zone's headquarters in Fort Lauderdale, Florida, to attempt to resolve the issue in good faith. Both parties must be represented by individuals authorized to conclusively resolve the dispute and bind their respective parties to any agreed-upon resolution.
The document emphasizes that all discussions, information, and materials exchanged during this process are confidential and should be treated as part of compromise and settlement negotiations, protected by applicable rules of evidence. If the dispute is resolved during the meeting, the resolution must be immediately formalized.