Who is authorized to use the store email address provided by Stretch Zone?
Stretch_Zone Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) E-mail Address and Accounts. We provide you a store e-mail address, use of which is limited to Franchise Owners, the Designated Representative and your Regional Manager. We have established reasonable standards for e-mail accounts and their use, which we may periodically revise. You will have reasonable time within which to upgrade when standards change. From timeto-time, we will send important information to your Stretch Zone e-mail address. In order to stay informed on developments affecting the Business System and your Franchise Business, you agree to check your e-mail at least daily except for Sundays. You must respond to any request we send to you by e-mail that requires a response within 24 hours of your receipt of our e-mail. You must send to us an acknowledgment of receipt of our e-mail to you.
Source: Item 8 — Receipts. Any sale made must be in compliance with § 683(8) of the Franchise Sale Act (N.Y. Gen. Bus. L. § 680 et seq.), which describes the time period a Franchise Disclosure Document (offering prospectus) must be provided to a prospective franchisee before a sale may be made. New York law requires a franchisor to provide the Franchise Disclosure Document at the earliest of the first personal meeting or ten (10) business days before the execution of the franchise or other agreement or the payment of any consideration that relates to the franchise relationship. (FDD pages 99–263)
What This Means (2025 FDD)
According to Stretch Zone's 2025 Franchise Disclosure Document, the store email address provided to franchisees is restricted to specific individuals. Only Franchise Owners, the Designated Representative, and the Regional Manager are authorized to use the store email address.
Stretch Zone has established standards for these email accounts and their usage, which may be revised periodically. Franchisees are expected to upgrade their systems as these standards change. The franchisor will send important information to the franchisee's Stretch Zone email address and requires franchisees to check their email daily (except Sundays) to stay informed about developments affecting the Business System and their franchise.
Furthermore, franchisees must respond to any email requests from Stretch Zone that require a response within 24 hours of receipt and must acknowledge receipt of the emails. This ensures that Stretch Zone can communicate effectively with its franchisees and maintain consistent standards across the franchise network.