Under what conditions can Spray Net modify the Fund contribution requirements?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
SPRAY-NET retains the right to adjust the frequency and amount of the Spray-Network software fees and tech royalty invoiced.
In the event of major upgrades or integration of third-party applications, additional software fees may apply.
Support Maintenance: The Spray-Network chatbot bubble is the recommended method to flag user issues. Depending on the reason for the issue being submitted, response resolution may vary. All issues will be responded to during weekday business hours within a reasonable delay. If the user requires support to use the platform, in some cases, they may be sent training materials such as videos, documents or a video conference may be scheduled.
When bugs associated with the platform are logged, the user will be updated when the issue is resolved. All issues will be resolved in a priority sequence, as determined by SPRAY-NET.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
Based on the 2025 Spray Net Franchise Disclosure Document, Spray-Net retains the right to adjust the frequency and amount of the Spray-Network software fees and tech royalty invoiced. In addition to monthly fixed fees, there is a weekly Tech fee royalty amount due, accounting for 0.0025 of the total job value produced the previous week.
Spray Net may also impose additional software fees in the event of major upgrades or integration of third-party applications. These adjustments to fees and royalties can impact a franchisee's costs and profitability.
Prospective franchisees should carefully consider these potential changes and factor them into their financial projections. It is important to discuss with Spray Net the circumstances under which these adjustments might occur and how they would be communicated to franchisees.