Under what conditions is a Spray Net franchisee prohibited from serving customers in another franchisee's territory?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
You are not limited in the customers you may serve from your Franchised Business, but you may not serve customers who reside in the Designated Territory of another Business without obtaining the prior written consent of the owner of the Designated Territory where that customer resides.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 55–57)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, a franchisee is restricted from serving customers who reside within another franchisee's designated territory without first obtaining written consent from the owner of that territory. This means that while a Spray Net franchisee isn't generally limited in the customers they can serve, they must respect the territorial boundaries granted to other franchisees.
This restriction is a fairly standard practice in franchising, designed to protect each franchisee's market area and prevent direct competition between franchisees of the same brand. By requiring written consent, Spray Net ensures that any encroachment into another franchisee's territory is carefully considered and approved, maintaining a balance between business growth and franchisee protection.
For a prospective Spray Net franchisee, this means it's crucial to understand the boundaries of their designated territory and to avoid soliciting or serving customers outside of it without permission. Obtaining written consent from the other franchisee is essential to avoid violating the franchise agreement and potentially facing penalties. This also highlights the importance of good communication and cooperation among franchisees within the Spray Net system.