Under what circumstances might Spray Net require a franchisee to attend remedial training?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Remedial Training. Franchisor may require Franchisee to attend up to five (5) days of remedial training that Franchisor reasonably determines Franchisee and appropriate personnel must undertake in response to (a) the failure of Franchisee or any other required personnel to sufficiently complete the Initial Training Program or any type of Additional Training that Franchisor requires under Section 5(C)(1) above, or (b) Franchisee's failure to operate the Franchised Business in accordance with the terms of the Franchise Agreement after Franchisor has provided Franchisee with written notice of such failure (each, an instance of "Remedial Training").
Franchisor reserves the right to charge its then-current Additional Training Fee, plus lodging and travel, for any Remedial Training that is provided to Franchisee and/or its personnel at any location.
Franchisee must cover the costs and expenses incurred by Franchisor and its personnel in providing such Remedial Training if such training is provided at a location other than Franchisor's headquarters.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, remedial training may be required in specific situations. Spray Net can mandate up to five days of remedial training if a franchisee or their personnel do not sufficiently complete the initial training program or any required additional training. This ensures that all franchisees and their staff meet the minimum standards of knowledge and skill necessary to operate the business effectively.
Another circumstance that could trigger required remedial training is if a Spray Net franchisee fails to operate their franchised business in accordance with the terms outlined in the Franchise Agreement. However, this only occurs after Spray Net has provided the franchisee with written notice of the failure, giving them an opportunity to correct the issue before requiring further training. This process protects both the franchisee and the brand by ensuring compliance with operational standards.
Spray Net also reserves the right to charge its then-current additional training fee, plus lodging and travel expenses, for any remedial training provided to the franchisee or their personnel at any location. If the remedial training is conducted at a location other than Spray Net's headquarters, the franchisee is responsible for covering all costs and expenses incurred by Spray Net and its personnel in providing the training. This cost structure incentivizes franchisees to maintain compliance and utilize initial training effectively, as repeat training can become an added financial burden.