Under what circumstances is a Spray Net franchisee required to attend Additional or Remedial Training?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
vided in connection with the requested Additional Training, as well as Franchisee covering the costs and expenses that such personnel incur in providing such training. Franchisor will provide Additional Training under this Section as it deems appropriate in its discretion.
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- Remedial Training. Franchisor may require Franchisee to attend up to five (5) days of remedial training that Franchisor reasonably determines Franchisee and appropriate personnel must undertake in response to (a) the failure of Franchisee or any other required personnel to sufficiently complete the Initial Training Program or any type of Additional Training that Franchisor requires under Section 5(C)(1) above, or (b) Franchisee's failure to operate the Franchised Business in accordance with the terms of the Franchise Agreement after Franchisor has provided Franchisee with written notice of such failure (each, an instance of "Remedial Training"). Franchisor reserves the right to charge its then-current Additional Training Fee, plus lodging and travel, for any Remedial Training that is provided to Franchisee and/or its personnel at any location. Franchisee must cover the costs and expenses incurred by Franchisor and its personnel in providing such Remedial Training if such training is provided at a location other than Franchisor's headquarters.
- D. Manuals. Franchisor will provide access to, or otherwise loan, Franchisee one (1) copy of the Manuals prior to the opening of the Franchised Business. Franchisor will also loan Franchisee a list of: (i) all furniture, fixtures, equipment, inventory, supplies and other items that Franchisee is required to purchase or lease in connection with the establishment and ongoing operation of the Franchised Business (collectively, the "Required Items"); (ii) a list of all suppliers from which Franchisee must purchase or lease any Required Items, which may be Franchisor or its affiliates (collectively, the "Approved Suppliers"); and (iii) a list of the Approved Products and Approved Services that Franchisee is authorized to offer, sell or provide at and from the Franchised Business, including membership programs and services. The foregoing lists may be provided as part of the Manuals or otherwise in writing prior to opening, and Franchisor has the right to revise, supplement or otherwise modify these lists and the Manuals at any time upon written notice to Franchisee. Franchisor may also establish and maintain a website portal or other intranet for use by Franchisee and other Franchised Business owners (the "Spray-Net Web Portal"), where Franchisor may post content that will automatically become part of, and constitute a supplement to, the Manuals, all of which Franchisee must strictly comply with promptly after such content is posted or otherwise listed on the Spray-Net Web Portal. In the event Franchisee or its personnel saves or prints out a hard copy of any Manual, then such electronic/hard versions of said Manuals must be immediately returned upon expiration or termination of this Agreement for any reason (and never used for any competitive purpose). The provisions of this Section shall survive the term of this Agreement
- E. Initial Marketing Assistance. Franchisor may assist Franchisee, as it deems appropriate in its discretion, in developing and conducting the Initial Marketing Investment (as defined and described more fully in Section 9 of this Agreement), which program will be conducted at Franchisee's expense.
- F. Continuing Assistance.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, franchisees and their personnel may be required to attend additional or remedial training under specific circumstances. Spray Net may develop additional and refresher training courses that the franchisee, their designated manager, and any SN Specialist must attend. This additional training is limited to two sessions per year, not exceeding seven total days, and may occur at Spray Net's designated training facility. Additionally, 24 hours of training may be required via an online learning management system or other remote medium. Franchisees are responsible for the costs of attending these required additional training sessions, including travel and lodging for themselves and their personnel. However, Spray Net will not charge an additional training fee for required additional training.
Spray Net may also require franchisees to attend remedial training for up to five days if the franchisee or their personnel fail to complete the initial training program or any required additional training sufficiently. Remedial training may also be required if the franchisee fails to operate the franchised business according to the franchise agreement terms after receiving written notice of the failure from Spray Net. Spray Net reserves the right to charge its then-current additional training fee, plus lodging and travel, for any remedial training provided to the franchisee or their personnel at any location. If the remedial training occurs at a location other than Spray Net's headquarters, the franchisee must cover the costs and expenses incurred by Spray Net and its personnel in providing the training.
Spray Net also has the discretion to require the franchisee and their management personnel to attend a training program conducted by one or more of Spray Net's approved suppliers. This third-party training is designed to provide further instruction and training regarding the operation of the franchised business and the provision of certain approved services. If Spray Net requires this third-party training, the franchisee must pay the then-current additional training fee, plus lodging and travel, for those attending the training and is responsible for all associated costs and expenses. Spray Net will not require franchisees to attend more than two meetings per year between regional meetings, third-party training, and the annual convention.