Who is responsible for ensuring the Spray Net franchised business operates in compliance with the franchise agreement?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
associated with the platform are logged, the user will be updated when the issue is resolved. All issues will be resolved in a priority sequence, as determined by SPRAY-NET.
We recommend feedback and suggestions for improvements; however, it is at the discretion of SPRAY-NET to determine whether the recommendations align with the project roadmap and budget of software development.
Should a franchise owner have special conditions uniquely impacting their franchise requiring custom development; It is at the discretion of SPRAY-NET to determine whether custom development will occur, and if so, they reserve the right to determine the timeline and whether there are additional costs incurred to the franchise owner.
Miscellaneous: The Franchise Owner understands they are responsible to comply with the privacy policy of their City, State or Province and Country. It is the responsibility of the franchise owner to notify SPRAY-NET of specific conditions and laws related to third party privacy and confidentiality regulations regarding confidentiality and consumer data protection.
All other legal contract requirements, terms and conditions must be updated by the franchise owner under the System Settings configurable to their local territory. Including and not limited to: Contract warranty terms and conditions, taxes, business license information, contact information and liability insurance details.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, the franchise owner is responsible for ensuring their Spray Net business complies with the privacy policies of their City, State or Province, and Country. The franchise owner must inform Spray Net of specific conditions and laws related to third-party privacy and confidentiality regulations regarding confidentiality and consumer data protection.
Additionally, the franchise owner is responsible for updating all other legal contract requirements, terms, and conditions under the System Settings, configurable to their local territory. This includes, but is not limited to, contract warranty terms and conditions, taxes, business license information, contact information, and liability insurance details.
The franchise owner and their employees are responsible for verifying price and paint volume calculations within the Spray-Network software. Spray Net is not responsible for the suggested pricing and paint quantities provided in the Spray-Network, and the franchise owner and employees must validate and approve all pricing and paint volume recommendations. Furthermore, the franchise owner is responsible for completing all training related to the Spray-Network and applying the training when operating the software, as well as training, supporting, and onboarding their own employees to the Spray-Network.