Who is responsible for the costs and expenses incurred in connection with the franchisee and its designated personnel attending required additional training for a Spray Net franchise?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
s kind of Third-Party Training part of any Additional Training or Remedial Training that Franchisor may require under this Agreement. Notwithstanding the foregoing, Franchisor shall not require Franchisee to attend more than two (2) meetings per year between the Regional Meetings, Third-Party Training, and Annual Convention.
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- Franchisee must also ensure that Franchisee and if appropriate, its Designated Manager and/or SN Specialists, attend and complete and Additional Training or Remedial Training that may be required under this Agreement.
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- Franchisee agrees and acknowledges that it will be solely responsible for: (i) all costs associated with Franchisee and/or its designated personnel attending any initial or ongoing training provided by Franchisor or any third-party trainer under this Agreement; and (ii) paying Franchisor its then-current Additional Training Fee, plus lodging and travel, for any (a) Additional Training requested by Franchisee, (b) Remedial Training that Franchisee is required to complete as part of its cure actions with respect to a default hereunder, or (c) any replacement or new personnel that needs to attend any portion of our Initial Training Program, as set forth in this Agreement.
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- Any failure by Franchisee, its Designated Manager or other SN Specialist to (a) attend and complete the Initial Training Program, or (b) any other training/conferences that such individual(s) are required to attend and/or complete hereunder will constitute a material default of this Agreement and grounds for termination if not cured within the appropriate cure period set forth in this Agreement.
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- If Franchisee is granted the right to provide Ancillary Services, Franchisee must attend (and pay for) any training necessary to provide the Ancillary Services.
- O. Training of Personnel. Franchisee or at least one (1) of Franchisee's personnel that has successfully completed the entire Initial Training Program must conduct training classes for, and properly train, all of Franchisee's employees on sales, advertising, maintenance of the Premises, the POS and computer system, as well as any other information that is relevant to each individual's role with the Franchised Business, including Franchisor's standards and specifications for operating the Franchised Business, as Franchisor may set forth in the Manuals or otherwise in writing. Further, at least one (1) person that has completed the entire Initial Training Program must manage the Franchised Business at all times.
- P. Hours of Operation. Franchisee shall keep the Franchised Business open and in normal operation for such minimum hours and days as Franchisor may prescribe in the Manuals or otherwise in writing, and must ensure that the Franchised Business is sufficiently staffed.
- Q. Image. Franchisee shall maintain the image of the Mobile Services Unit and other components, as well as the Approved Vehicle and Home Office or other location used in connection with the Franchised Business, at all times in accordance with Franchisor's standards and specifications, including: (i) ensuring that each Approved Vehicle and equipment components are routinely maintained in a clean and orderly manner; and (ii) ensuring that all equipment, furniture and fixtures used in connection with the Franchised
Business remains in good, clean condition.
R. Customer Lists and Data/Agreements; Privacy Laws.
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- Franchisee must (i) maintain a list of all of its current and former Clients, as well as their properties and any Approved Services contracts associated therewith (the "Client Information"), at the Premises;
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, the franchisee is generally responsible for the costs and expenses associated with attending required additional training. Specifically, the franchisee must cover costs related to themselves and any designated personnel attending such training. This includes instances where Spray Net requires additional or refresher training courses for the franchisee, their Designated Manager, or any SN Specialist.
Spray Net will not require the franchisee to pay the Additional Training Fee, plus lodging and travel, for required Additional Training. However, the franchisee is responsible for the costs and expenses incurred in connection with the franchisee and its designated personnel attending such training, which may take place at a training facility that Spray Net designates. This obligation extends to any initial or ongoing training provided by Spray Net or a third-party trainer.
However, if the franchisee requests additional training or on-site assistance, the franchisee is responsible for paying Spray Net's then-current Additional Training Fee, plus lodging and travel, for each trainer provided. Additionally, the franchisee must cover the costs and expenses incurred by Spray Net's personnel in providing such training. This clarifies that while Spray Net covers the training fee for required additional training, the franchisee bears the logistical costs of attending.
In the event that Spray Net requires the franchisee to attend Third-Party Training, the franchisee will be required to pay the then-current Additional Training Fee, plus lodging and travel, for those that attend the Third-Party Training and responsible for the costs and expenses associated with Franchisee and any other required trainees attending such training. Spray Net will not require Franchisee to attend more than two meetings per year between the Regional Meetings, Third-Party Training, and Annual Convention.