Does Spray Net provide proprietary training programs, courses and training materials?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
cable), including proprietary products and the corresponding services to existing residential homes (each, a "Client"). For purposes of this Agreement, each such business will be referred to herein as a "Spray-Net Business"
- B. Franchisor's System is comprised of various proprietary and, in some cases, distinguishing elements, including without limitation: proprietary methodology and procedures for the establishment and operation of a Spray-Net Business; standards and specifications for the supplies, inventory and methodology associated with storing, preparing, offering and providing each type of Approved Product and Approved Service; advertising; marketing; standards and specifications for equipment; customize designed chemicals, equipment, and other services; basic standards typically used as the premises for a Spray-Net Business; standards and specifications for the furniture, fixtures and equipment, including computer hardware and system, that must be used in connection with an Franchised Business; established relationships with approved or designated suppliers for certain products and services that must be utilized in connection with an Franchised Business, including certain proprietary and/or branded items; proprietary training programs, courses and training materials; Franchisor's confidential and proprietary operations manual and, at Franchisor's option, other instructional manuals that have been reduced to writing (collectively, the "Manuals"); and standards and specifications for advertising, bookkeeping, sales and other aspects of operating an Franchised Business. The parties agree and acknowledge that Franchisor may change, improve, further develop, or otherwise modify the System from time to time as it deems appropriate in its discretion. Franchisee hereby acknowledges and agrees that: (i) while the System and Franchisor's related materials contain information that, in isolated form, could be construed as being in the public domain, they also contain significant proprietary and confidential information that makes the System unique as a whole; and (ii) the combined methods, information, procedures, and theories that make up the total System or are contained in the relevant manuals that are proprietary and confidential.
- C. The System and Franchised Businesses are primarily identified by the mark SPRAY-NET, as well as certain other trade names, trademarks, service marks and trade dress, all of which Franchisor may modify, update, supplement or substitute in the future (collectively, the "Proprietary Marks"). The parties agree and acknowledge that Franchisor has established substantial goodwill and business value in its Proprietary Marks, expertise, and System.
- D. Franchisor is in the business of granting qualified individuals and entities a franchise for the right to independently own and operate a single Franchised Business utilizing the Proprietary Marks and System at a location that Franchisor approves in writing.
©2025 Spray-Net Inc.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, the System includes proprietary training programs, courses, and training materials. The Spray-Net System comprises proprietary methodology and procedures for operating a Spray-Net Business, standards and specifications for supplies, inventory, equipment, and customized chemicals, along with training programs and manuals.
The franchise owner is responsible for completing all training related to the Spray-Network and applying it when operating the software. They are also responsible for training, supporting, and onboarding their employees to the Spray-Network, with training tools and materials potentially provided to help. The Franchise Owner needs to notify the franchisor if they deem the training and material deficient in any way and to request additional training.
Spray-Net may decline to train a Franchise Owner's employees. The Franchise Owner is responsible for ensuring their employees are properly trained on the Spray-Network and retains any responsibility for defects associated with misuse of the platform, by not following the recommended steps, deviating from the appropriate methods to submit bugs, request user support and access to the training materials. If a franchisee requests on-site assistance or training from Spray Net, they may be required to pay a training tuition fee and reimburse the franchisor for any costs incurred by their personnel in providing such assistance.