When does Spray Net provide the manuals to the franchisee?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
The foregoing lists may be provided as part of the Manuals or otherwise in writing prior to opening, and Franchisor has the right to revise, supplement or otherwise modify these lists and the Manuals at any time upon written notice to Franchisee.
Franchisor may also establish and maintain a website portal or other intranet for use by Franchisee and other Franchised Business owners (the "Spray-Net Web Portal"), where Franchisor may post content that will automatically become part of, and constitute a supplement to, the Manuals, all of which Franchisee must strictly comply with promptly after such content is posted or otherwise listed on the Spray-Net Web Portal.
In the event Franchisee or its personnel saves or prints out a hard copy of any Manual, then such electronic/hard versions of said Manuals must be immediately returned upon expiration or termination of this Agreement for any reason (and never used for any competitive purpose).
The provisions of this Section shall survive the term of this Agreement
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, the operations manuals may be provided in writing or as part of the manuals before opening the franchise. Spray Net retains the right to revise, supplement, or modify these manuals at any time by providing written notice to the franchisee.
Spray Net may also use a website portal or intranet, called the "Spray-Net Web Portal," to post content that automatically becomes part of the manuals. Franchisees must comply with this content promptly after it is posted on the portal. This indicates that Spray Net uses a dynamic system for updating procedures and information, requiring franchisees to stay informed through the online portal.
Upon the expiration or termination of the Franchise Agreement, franchisees must return all electronic or hard copies of the manuals and are prohibited from using them for any competitive purpose. This obligation survives the term of the agreement, highlighting the importance of protecting Spray Net's proprietary information and operational methods. Prospective franchisees should understand that the operations manuals are a key component of the franchise system and are subject to change, requiring continuous learning and adaptation.