What is the name of the business management software that Spray Net franchisees must use?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
nnually on these kinds of contracts, as well as any updates or upgrades, associated with the current System components.
You must use our designated cloud-based business management software ("Business Management Software") on your Computer System, which you must currently license from us or our designated Approved Supplier. The cost of the Business Management Software is currently $350/month as of the Issuance Date, plus 0.25% of Gross Sales generated by the Franchised Business.
You and each of your employees must accept the then-current Terms and Conditions for using our proprietary Spray-Network software. It will be your responsibility to ensure that your employees have accepted the then-current Terms and Conditions prior to their use of the Spray-Network software.
In addition to our System's Business Management Software, you must license certain Required Software from the appropriate third-party providers/licensors that is necessary to operate your Franchised Business, such as (a) online accounting software with payroll capabilities, (b) email, (c) GPS functionality (if required by us in the future or you wish to implement to track your Mobile Services Unit), and (d) software designed to afford your Franchised Business a "vanity number" that will be displayed when calling customers. As of the Issuance Date, you must license this software from third-parties.
Our Approved Supplier(s) for certain software may provide normal system maintenance and updates for the software from time to time. We or our approved supplier may upgrade the software from time to time. However, we are under no obligation to provide you with any ongoing service related to the software. We reserve the right to require you, at your expenses and in the time frame determined by us to update, upgrade or change the Computer System and software you use in the Franchised Business to confirm to new standards or specifications. As technology improves, you will be required to upgrade your Computer System to conform or purchase a new Computer System. No contractual limit exists on the frequency or cost of this obligation.
We may revise our specifications at any time in our discretion. We do not provide technical support for your Computer System or software. You are solely responsible for protecting yourself from viruses, computer hackers, and other communications and com
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, franchisees are required to use the franchisor's designated cloud-based business management software. The document refers to this as "Business Management Software." Franchisees must license this software either directly from Spray Net or from their designated Approved Supplier. As of the issuance date of the FDD, the cost for this software is $350 per month, in addition to 0.25% of the gross sales generated by the franchised business.
Spray Net franchisees and their employees must also agree to the terms and conditions for using Spray-Network software. It is the franchisee's responsibility to ensure that all employees accept these terms before using the software. In addition to Spray Net's own software, franchisees must also license certain other required software from third-party providers. This includes online accounting software with payroll capabilities, email services, and potentially GPS functionality if required by Spray Net in the future or if the franchisee chooses to implement it to track their Mobile Services Unit. Franchisees may also need to license software to provide a "vanity number" for customer calls.
Spray Net or its approved suppliers may provide system maintenance and updates for the software. While upgrades may be implemented, Spray Net is not obligated to provide ongoing service related to the software. Spray Net retains the right to require franchisees to update, upgrade, or change their computer systems and software to meet new standards, with no contractual limit on the frequency or cost of these obligations. Franchisees are responsible for protecting themselves from viruses and other computer-related problems, and Spray Net assumes no liability for any harm caused by such issues.
Prospective franchisees should note that the technology requirements are subject to change, and they will bear the costs of keeping their systems compliant with Spray Net's evolving standards. The monthly software costs and the percentage of gross sales paid for the Business Management Software should be factored into the franchisee's financial projections. Additionally, franchisees should inquire about the typical frequency and cost of required software upgrades to better anticipate future expenses.