Is it mandatory for Spray Net franchisees to purchase specific hardware and software?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
siness has a dedicated telephone line that is not used for any other purpose.
Computer System Hardware and Software
You must purchase and use any hardware and software programs we require. You must purchase and use all of the hardware and software set forth below in connection with the operation of the franchised business. You must own the Hardware that meets our specifications ("Computer System"). The estimated cost for the Computer System hardware is approximately $1,000 to $2,000 (based on whether or not you already own and can utilize certain of this hardware, which is disclosed more fully in Item 7 of this Disclosure Document).
You must keep your Computer System in good maintenance and repair and install such additions, changes, modification, substitutions, and/or replacements to the Computer System as we direct from time to time in writing. While we do not require you to enter into any kind of support or maintenance contract in connection with any Required Software or other Computer System component, we estimate that you could expend between $500 and $1,500 annually on these kinds of contracts, as well as any updates or upgrades, associated with the current System components.
You must use our designated cloud-based business management software ("Business Management Software") on your Computer System, which you must currently license from us or our designated Approved Supplier. The cost of the Business Management Software is currently $350/month as of the Issuance Date, plus 0.25% of Gross Sales generated by the Franchised Business.
You and each of your employees must accept the then-current Terms and Conditions for using our proprietary Spray-Network software. It will be your responsibility to ensure that your employees have accepted the then-current Terms and Conditions prior to their use of the Spray-Network software.
In addition to our System's Business Management Software, you must license certain Required Software from the appropriate third-party providers/licensors that is necessary to operate your Franchised Business, such as (a) online accounting software with payroll capabilities, (b) email, (c) GPS functionality (if required by us in the future or you wish to implement to track your Mobile Services Unit), and (d) software designed to afford your Franchised Business a "vanity number" that will be displayed when calling customers.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, franchisees must purchase and use specific hardware and software programs required by the company to operate their franchise. Franchisees must own hardware that meets Spray Net's specifications for a computer system. The estimated cost for this computer system hardware ranges from approximately $1,000 to $2,000, depending on whether the franchisee already owns some of the necessary hardware.
Spray Net franchisees are also obligated to use the company's designated cloud-based business management software, which they must license from Spray Net or an approved supplier. As of the issuance date of the FDD, the cost for this business management software is $350 per month, plus 0.25% of gross sales generated by the franchised business. Franchisees and their employees must also agree to the terms and conditions for using Spray Net's proprietary Spray-Network software.
In addition to Spray Net's business management software, franchisees must license certain required software from third-party providers. This includes online accounting software with payroll capabilities, email, and software for a "vanity number" to be displayed when calling customers. GPS functionality may also be required in the future or if the franchisee wishes to track their Mobile Services Unit. Spray Net reserves the right to require franchisees to update, upgrade, or change their computer system and software to conform to new standards, with no contractual limit on the frequency or cost of this obligation. Franchisees could expend between $500 and $1,500 annually on support or maintenance contracts, as well as any updates or upgrades, associated with the current System components.