How long does Spray Net have to decide whether to submit a claim or dispute to mediation?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor will have a period of thirty (30) days following receipt of such notice within which to notify Franchisee as to whether Franchisor or its affiliates elects to exercise its option to submit such claim or dispute to mediation.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, if a franchisee has a claim or dispute against Spray Net and submits a notice to the company, Spray Net has 30 days following receipt of the notice to decide whether to submit the claim or dispute to mediation.
This means that a franchisee must first formally notify Spray Net of the issue before taking any legal action. Spray Net then has a defined period to consider mediation as a resolution path. This process aims to encourage alternative dispute resolution before resorting to litigation, potentially saving both parties time and money.
However, there are exceptions where mediation is not required. These include claims involving the franchisee's payment obligations, the misuse of Spray Net's confidential information or proprietary marks, violations of restrictive covenants, or claims related to fraud or misrepresentation by the franchisee. In these specific cases, either party can proceed directly to legal action without first attempting mediation.