Is the Franchisee required to keep their copy of the Spray Net Manuals current and up-to-date?

According to Spray Net's 2025 Franchise Disclosure Document, franchisees are required to maintain a current and up-to-date copy of the Spray Net manuals. The FDD states that Spray Net may revise the manuals periodically to incorporate new information, methods, and technology. Franchisees must adhere to all such revisions at their own expense to maintain uniform operational standards and protect the goodwill of Spray Net.

To ensure franchisees benefit from the latest advancements in the Spray Net system, the franchisor may distribute supplements, updates, or revisions to the manuals through various electronic or traditional mediums, including the internet, email, or a system-wide intranet/extranet. In the event of any disagreement regarding the contents of a franchisee's manual, the master copy maintained by Spray Net at its home office will be the controlling reference.

This requirement ensures that all Spray Net franchisees operate under the same standards and practices, which is crucial for maintaining brand consistency and customer satisfaction. It also places the onus on the franchisee to stay informed of any changes to the system and to implement those changes in their business operations. Franchisees bear the expense of adhering to these revisions, which may include costs related to training, equipment, or other resources necessary to implement the updated procedures.