What must a Spray Net franchisee ensure regarding the personnel providing Approved Services at the Franchised Business?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
isee will immediately remove the disputed products from inventory, remove the disputed service from those services offered at the Premises, or, if the same are not already in inventory or such services not yet being offered, will defer offering for sale such products and services pending resolution of the dispute.
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- Personnel that May Provide Certain Approved Services and/or Approved Products. Franchisee agrees and acknowledges that: (i) before Franchisee and other personnel of the Franchised Business may provide certain Approved Services and corresponding Approved Products through the Franchised Business, including those Approved Services involving the Proprietary Products, they must first complete the appropriate components of the Initial Training Program necessary to become an authorized provider for such Approved Services and Approved Products (a "SN Specialist"); (ii) upon completion of such initial training, Franchisor will provide Franchisee, its Designated Manager (if applicable) and/or other individual with a written acknowledgement that he/she is an SN Specialist (the "SN Specialist Notice") that confirms and details the specific Approved Services that the specialist may provide to customers of the Franchised Business (the "SN Specialist Services");
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, a franchisee must ensure that any Approved Services and Approved Products provided through the Franchised Business are provided by an SN Specialist. An SN Specialist is someone (which may be the franchisee, their Designated Manager, or another individual) who has received an SN Specialist Notice detailing the relevant services/products as part of the SN Specialist Services.
To become an SN Specialist, the franchisee and other personnel must first complete the appropriate components of the Initial Training Program necessary to become an authorized provider for such Approved Services and Approved Products. Upon completion of this initial training, Spray Net will provide a written acknowledgement, called the "SN Specialist Notice," confirming the specific Approved Services that the specialist may provide to customers of the Franchised Business.
This requirement ensures that all personnel providing services are properly trained and authorized, maintaining the quality and consistency of Spray Net's services. A prospective franchisee should carefully review the training program requirements and ensure they and their staff can meet these standards before investing in the franchise.