Where in the Spray Net FDD can I find information on developing efficient crew scheduling?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
Support and Maintenance: The users of the platform may reach out for support or to flag potential issues through the ticketed chatbot embedded into the Spray-Network menu. Periodically, updates, system maintenance and new features will be deployed. At the time of an update, users will be notified and are required to update their cache to permit the newest version of the operating system to be available to them.
Termination: SPRAY-NET retains the right to restrict access to the Spray-Network in the event of failure to pay invoices, breach of franchise agreement or termination of a Franchise.
Fees and Payment Terms: Software fees for the use of the Spray-Network are broken down into reoccurring monthly fixes fees, as outlined in the franchise agreement. In addition to the monthly fixed fee, there is a weekly Tech fee royalty amount due. This accounts for 0.0025 of total job value produced the previous week.
SPRAY-NET retains the right to adjust the frequency and amount of the Spray-Network software fees and tech royalty invoiced.
In the event of major upgrades or integration of third-party applications, additional software fees may apply.
Support Maintenance: The Spray-Network chatbot bubble is the recommended method to flag user issues. Depending on the reason for the issue being submitted, response resolution may vary. All issues will be responded to during weekday business hours within a reasonable delay. If the user requires support to use the platform, in some cases, they may be sent training materials such as videos, documents or a video conference may be scheduled.
When bugs associated with the platform are logged, the user will be updated when the issue is resolved. All issues will be resolved in a priority sequence, as determined by SPRAY-NET.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
Based on the 2025 Spray Net Franchise Disclosure Document, details regarding the development of efficient crew scheduling are not explicitly outlined. However, Item 23 discusses the Spray-Network, Spray Net's proprietary software, which franchisees are required to use. This software may include features related to scheduling, but the FDD does not specify this. The FDD mentions that Spray Net may provide continuing assistance in the operation of the franchised business and may offer information regarding updated methods of doing business, which could potentially include guidance on crew scheduling.
Spray Net franchisees utilize the Spray-Network software, and support for the software is available through a ticketed chatbot. The FDD states that Spray Net will resolve issues in a priority sequence. Franchisees are responsible for complying with privacy policies and notifying Spray Net of specific conditions and laws related to third-party privacy and confidentiality regulations. Franchisees are also responsible for verifying price and paint volume calculations within the Spray-Network, as Spray Net is not responsible for the suggested pricing and paint quantities.
Prospective franchisees should inquire with Spray Net about the specific functionalities of the Spray-Network software related to crew scheduling and optimization. It would be beneficial to understand the extent of training and support provided for using the software to manage and schedule crews efficiently. Additionally, franchisees should seek clarification on how Spray Net assists with adopting updated methods of business that could enhance crew scheduling practices.