What employment-related responsibilities does a Spray Net franchisee have regarding their employees?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
operations, difference in prices and pricing, paint.
Issues with the Spray-Network that may impact a franchise owner's operations and bottom line including and not limited to; loss of connection to the internet, failure to use the modules as intended, bugs, failure to refresh the cache following system updates.
Upon participating in Beta launches of new modules and features, the franchise owner and his employee understands the risks and limitations in consideration of their participation in a soft launch. They may encounter an influx of user issues, bugs and issues which could impact their operations and take on this risk to participate as a pioneer and test user of upcoming features.
Training: It is the responsibility of the franchise owner to complete all trainings related to the Spray-Network and apply the training as outlined when operating the Software. It is the Franchise Owner's responsibility to train and support and onboard their employees to the Spray-Network. Training tools and materials may be provided to employees to help facilitate a successful training. It is the responsibility of the Franchise Owner to notify the franchisee if they deem the training and material deficient in any way shape or form and to request additional training. SPRAY-NET may decline to train a Franchise Owner's employees. It is the responsibility of the Franchise Owner to ensure their employees are properly trained on the Spray-Network and retain any responsibility of defect associated with misuse of the platform, by not following the recommended steps, deviating from the appropriate methods to submit bugs, request user support and access to the training materials.
**EXHIBIT B TO SPRAY-NET INC.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, the franchisee has several key responsibilities related to their employees. The franchisee is responsible for training, supporting, and onboarding their employees to the Spray-Network software. While training tools and materials may be provided, it is the franchisee's duty to ensure employees are properly trained on the platform. The franchisee also retains responsibility for any defects associated with misuse of the platform by their employees if they do not follow recommended steps. Additionally, the franchisee must notify Spray-Net if they find the training materials deficient and request additional training. However, Spray-Net may decline to train a franchisee's employees.
Beyond training on the Spray-Network software, the Spray Net franchisee is responsible for complying with privacy policies at the city, state or province, and country levels. They must also notify Spray-Net of specific conditions and laws related to third-party privacy and confidentiality regulations regarding consumer data protection. The franchisee and their employees are responsible for verifying price and paint volume calculations within the Spray-Network, as Spray-Net is not responsible for the suggested pricing or paint quantities. The franchisee and employees must validate and approve all pricing and paint volume recommendations in the Spray-Network.
These stipulations highlight the importance of thorough employee training and oversight by the Spray Net franchisee. Failure to properly train employees or ensure compliance with privacy regulations could lead to operational issues, legal liabilities, and financial losses for the franchisee. The franchisee bears the risk of employee errors or omissions related to the Spray-Network software, emphasizing the need for careful management and quality control. This is fairly typical in franchising, where the franchisee is responsible for day-to-day operations and employee management, while the franchisor provides the overall system and brand standards.