How does content posted on the Spray-Net Web Portal affect the manuals?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor may also establish and maintain a website portal or other intranet for use by Franchisee and other Franchised Business owners (the "Spray-Net Web Portal"), where Franchisor may post content that will automatically become part of, and constitute a supplement to, the Manuals, all of which Franchisee must strictly comply with promptly after such content is posted or otherwise listed on the Spray-Net Web Portal.
In the event Franchisee or its personnel saves or prints out a hard copy of any Manual, then such electronic/hard versions of said Manuals must be immediately returned upon expiration or termination of this Agreement for any reason (and never used for any competitive purpose).
The provisions of this Section shall survive the term of this Agreement
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray-Net's 2025 Franchise Disclosure Document, the Spray-Net Web Portal serves as a dynamic extension of the franchise's operations manuals. Content posted on this portal automatically becomes part of, and supplements, the manuals. This means that franchisees are required to promptly comply with any information, updates, or directives posted on the portal. This ensures that all franchisees are operating under the most current guidelines and practices established by Spray-Net. The franchisor retains the right to revise, supplement, or modify the manuals at any time with written notice to the franchisee.
This system allows Spray-Net to efficiently disseminate important information and updates to its franchisees. Rather than waiting for a formal manual revision, franchisees receive immediate notification of changes through the web portal. This is particularly useful for time-sensitive updates or announcements that require immediate action. It is the franchisee's responsibility to regularly monitor the Spray-Net Web Portal for new content and to ensure that they and their staff are aware of and compliant with any changes.
Spray-Net requires that if a franchisee or their personnel saves or prints a hard copy of any manual, these copies must be returned upon the expiration or termination of the franchise agreement. This is to prevent the use of outdated or proprietary information for competitive purposes. The provisions regarding the use and return of manuals survive the termination of the agreement, reinforcing the importance of maintaining control over Spray-Net's intellectual property and operational guidelines.