What constitutes a material default of the Spray Net Franchise Agreement related to training?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
Training: It is the responsibility of the franchise owner to complete all trainings related to the Spray-Network and apply the training as outlined when operating the Software. It is the Franchise Owner's responsibility to train and support and onboard their employees to the Spray-Network. Training tools and materials may be provided to employees to help facilitate a successful training. It is the responsibility of the Franchise Owner to notify the franchisee if they deem the training and material deficient in any way shape or form and to request additional training. SPRAY-NET may decline to train a Franchise Owner's employees. It is the responsibility of the Franchise Owner to ensure their employees are properly trained on the Spray-Network and retain any responsibility of defect associated with misuse of the platform, by not following the recommended steps, deviating from the appropriate methods to submit bugs, request user support and access to the training materials.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
Based on the 2025 Spray Net Franchise Disclosure Document, it is the franchise owner's responsibility to complete all training related to the Spray-Network and apply the training as outlined when operating the software. The franchisee must also train, support, and onboard their own employees to the Spray-Network, utilizing any training tools and materials provided.
It is crucial for the Spray Net franchisee to notify the franchisor if they find the training or materials deficient and request additional training. While Spray Net may decline to train a franchisee's employees, the franchisee remains responsible for ensuring their employees are properly trained on the Spray-Network.
The Spray Net franchisee retains responsibility for any defects associated with misuse of the platform if employees do not follow recommended steps or deviate from appropriate methods for submitting bugs, requesting user support, and accessing training materials. This highlights the importance of thorough training and adherence to the franchisor's system to avoid potential liabilities and operational issues.
In summary, a material default related to training would likely involve failing to complete required training, not properly training employees, or failing to adhere to the Spray-Network's operational guidelines, leading to misuse of the platform and associated defects.