What is considered a misuse of proprietary software by a Spray Net franchisee?

According to Spray Net's 2025 Franchise Disclosure Document, the Spray-Network software is proprietary and franchisees are restricted in how they can use it. Specifically, the software may not be sold, redistributed, reverse engineered, or used in any manner other than intended for use with the franchise business model. This means a franchisee cannot take the software and try to sell it to another business, figure out how it works to create a competing product, or use it for purposes outside of running their Spray Net franchise.

Spray Net outlines specific requirements for the Spray-Network software. The software is intended to be used on a Chrome Browser, either on a desktop or iPad. The quotation module, used for providing quotes, should be completed on Chrome on an iPad with mobile data, and not with a mobile hot spot. Franchisees are responsible for training their employees on the Spray-Network and are responsible for defects associated with misuse of the platform if they do not follow the recommended steps or deviate from the appropriate methods for support.

These restrictions are typical in franchising, as franchisors need to protect their intellectual property and ensure consistent brand standards across all franchise locations. By outlining what constitutes misuse, Spray Net aims to prevent franchisees from undermining the value and integrity of the Spray-Network software and the overall franchise system. Franchisees should ensure they and their employees are properly trained and adhere to the specified usage guidelines to avoid any potential breaches of the franchise agreement.