What does Spray Net consider as 'Customer Data' within the definition of Confidential Information?

According to Spray Net's 2025 Franchise Disclosure Document, Customer Data is considered Confidential Information and includes customer names, contact information, preferences, and any other information concerning users of approved services. However, this definition explicitly excludes credit card numbers, bank information, or other financial data related to transactions between the franchisee and clients.

This means that as a Spray Net franchisee, you must protect the confidentiality of your customers' personal details and preferences, as this information is considered proprietary to Spray Net. You are responsible for maintaining the privacy of this data and using it only as permitted within the franchise agreement.

Upon termination or expiration of the franchise agreement, all records containing this confidential customer data must be turned over to Spray Net. This underscores the importance of understanding what constitutes Customer Data and ensuring its protection throughout the duration of the franchise agreement. Franchisees should take note of the specific exclusions, such as financial transaction data, to understand the boundaries of their confidentiality obligations.