What capabilities must the computer system used by a Spray Net franchisee have?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
EXHIBIT G TO THE FRANCHISE AGREEMENT
SPRAY-NETWORK contract provisions for terms of use, rights, and conditions.
License Grant.
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- Scope of Use: The Licensed User is hereby authorized as the Franchise Partner role to use the software The Spray-Network to add and remove users within the software under their 'franchise', manage the administration and onboarding of these users to the platform.
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- The Spray-Network is intended to be used on a Chrome Browser, Desktop and/or iPad. The list view and production sheet modules are also available on Mobile devices.
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- The Quotation module for the scope of providing quotes is to be completed on Chrome on an iPad with mobile data. It is not intended to be utilized with a mobile hot spot.
Permitted Users: The users added to the Spray-Network under a franchise location are limited to employees or business partners of the said Franchise location.
Duration: The use and rights of the Spray-Network are limited to the following terms and conditions:
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- The Franchise Owner must be considered in good standing and not in violation of a breach of contract, payment, or termination of the franchise agreement.
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- In the event of a closure or termination, the franchisor will determine the appropriate steps and limits with rights of access to the Spray-Network.
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- In the event an employee of the franchise Owner is no longer an active owner. The Franchise Owner must take the appropriate steps to remove the user from the Spray-Network, fully revoking access to the platform.
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- The Franchise Owner must pay for the Software license fees to maintain access to the Spray-Network, as outlined in the Franchise Agreement.
Source: Item 23 — RECEIPTS (FDD pages 75–219)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, franchisees are required to use the Spray-Network software, which has specific functionalities and is intended to be used on a Chrome Browser, either on a desktop or iPad. The software allows the franchisee to add and remove users within their franchise, manage the administration, and onboard these users to the platform. The quotation module, used for providing quotes, should be completed on Chrome on an iPad with mobile data, and is not intended for use with a mobile hotspot. Additionally, the list view and production sheet modules are available on mobile devices.
Spray Net franchisees are responsible for ensuring their employees or business partners, who are the permitted users, are removed from the Spray-Network when they are no longer active. Franchisees must also maintain good standing with Spray Net, adhering to contract terms and payment schedules, to retain access to the Spray-Network. The software license fees must be paid to maintain access. Spray Net retains the right to restrict access to the Spray-Network if a franchisee fails to pay invoices, breaches the franchise agreement, or upon termination of the franchise.
Spray Net provides support and maintenance for the Spray-Network, and users can report issues through a ticketed chatbot embedded in the software. Updates and system maintenance will be deployed periodically, requiring users to update their cache. The franchise owner is responsible for complying with privacy policies and notifying Spray Net of specific conditions and laws related to third-party privacy and data protection. Franchisees are also responsible for verifying price and paint volume calculations within the Spray-Network, as Spray Net is not liable for the suggested pricing or paint quantities. The franchise owner must also update all other legal contract requirements, terms, and conditions under the System Settings configurable to their local territory, including contract warranty terms and conditions, taxes, business license information, contact information, and liability insurance details.