Besides the Business Management Software, what other software is a Spray Net franchisee required to license?
Spray_Net Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition to our System's Business Management Software, you must license certain Required Software from the appropriate third-party providers/licensors that is necessary to operate your Franchised Business, such as (a) online accounting software with payroll capabilities, (b) email, (c) GPS functionality (if required by us in the future or you wish to implement to track your Mobile Services Unit), and (d) software designed to afford your Franchised Business a "vanity number" that will be displayed when calling customers. As of the Issuance Date, you must license this software from third-parties.
Our Approved Supplier(s) for certain software may provide normal system maintenance and updates for the software from time to time. We or our approved supplier may upgrade the software from time to time. However, we are under no obligation to provide you with any ongoing service related to the software. We reserve the right to require you, at your expenses and in the time frame determined by us to update, upgrade or change the Computer System and software you use in the Franchised Business to confirm to new standards or specifications. As technology improves, you will be required to upgrade your Computer System to conform or purchase a new Computer System. No contractual limit exists on the frequency or cost of this obligation.
We may revise our specifications at any time in our discretion. We do not provide technical support for your Computer System or software. You are solely responsible for protecting yourself from viruses, computer hackers, and other communications and computer-related problems, and you may not sue us for any harm caused by such communications and computer-related problems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Spray Net's 2025 Franchise Disclosure Document, in addition to the cloud-based business management software, franchisees must license other software from third-party providers. This includes online accounting software with payroll capabilities, email software, and software to provide a "vanity number" for customer calls. GPS functionality software may also be required in the future or if the franchisee wishes to implement it to track their Mobile Services Unit.
As of the issuance date of the FDD, franchisees must license this software directly from third parties. Spray Net may use approved suppliers for certain software, who may provide system maintenance and updates. However, Spray Net is not obligated to provide ongoing service related to the software.
Spray Net retains the right to require franchisees to update, upgrade, or change their computer system and software to conform to new standards or specifications, at the franchisee's expense. There is no contractual limit on the frequency or cost of this obligation. While Spray Net does not provide technical support for the computer system or software, they may revise specifications at any time. Franchisees are responsible for protecting themselves from viruses and computer-related problems.