Does Spray Net have automatic access to a franchisee's passwords/keys/logins through the computer system?

According to Spray Net's 2025 Franchise Disclosure Document, the franchisor may have automatic access to a franchisee's passwords, keys, and logins through the computer system components and related software that Spray Net requires the franchisee to use in connection with the franchised business. This access is consistent with other provisions outlined in the franchise agreement.

This means that Spray Net franchisees should be aware that the franchisor has the technical capability to access their system credentials. This access is tied to the franchisee's use of Spray Net's required computer system and software. The FDD does not specify the reasons or circumstances under which Spray Net might exercise this access, but it is related to the operation of the franchised business.

Prospective franchisees should consider the implications of this access and how it aligns with their comfort level regarding data security and privacy. It is advisable to seek clarification from Spray Net regarding their policies and procedures for accessing and using franchisee credentials, as well as the safeguards in place to protect sensitive information. Understanding these aspects will help a franchisee make an informed decision about investing in a Spray Net franchise.