What advice and consultation does Spray Net provide regarding the operation and management of my franchised business?

During the term of the Franchise Agreement we (or our designee) will (or, if applicable, may) provide the following assistance and services to you:

• 1. We provide you advice and consultation, as we believe is necessary, regarding the continuing operation and management of your Franchised Business. (Section 5(G), Franchise Agreement). There are no separate charges for these services.
• 1. We make available to you information regarding any new product, service or suppliers or any updated methods of doing business. (Section 5(G)(3), Franchise Agreement). There are no separate charges for these services.
• 1. We make a representative reasonably available to you via the telephone or email during our normal business hours as we determine is necessary to discuss your Franchised Business and marketing strategy or advice for your Franchised Business. You are responsible for any applicable charges, which may apply for such additional assistance and/or resources (Section 5(C)(2) and 5(G)(1), Franchise Agreement).
• 1. We may develop new services, products and offerings from time to time that may be used by you in your Franchised Business. (Section 5(G)(3), Franchise Agreement).
• 1. We may choose to provide you with continuing national, regional or local workshops and seminars that we hold in our discretion. (Sections 5(C), Franchise Agreement).
• 1. We, an affiliate or a third party we select may provide you with call center and sales center services and/or other referral services. (Section 5(Q), Franchise Agreement).
• 1. We, an affiliate or a third party we select will administer and manage the Fund as we determine appropriate, if and when created. (Section 4(A)(5), Franchise Agreement).
• 1. We may offer you guidelines on pricing for Approved Products and Approved services. To the extent permitted under applicable law, you must use commercially reasonable efforts to follow our general pricing guidelines, including any promotional prices set by us for a particular Approved Product or Approved Service. As an independent contractor, however, you may exercise flexibility in meeting competition with respect to the pricing of the Approved Products and Approved Services. Otherwise, we

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)