Under what conditions might a Southern Steer franchisee be required to attend additional training?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
ust attend the Initial Training Program within 45 days (or such time as is designated by Franchisor) after the date of appointment or hiring. Franchisee will pay Franchisor the then current training fee for any replacement Operating Principals and Designated Managers that attend the Initial Training Program.
- 6.4. Additional Training. In accordance with the Brand Manual, the Franchisee, the Franchisee's Management Staff and other employees of the Franchisee may be required by the Franchisor to attend, at the Franchisee's expense, additional training if the Franchisee's Southern Steer Business fails to meet certain performance standards established by the Franchisor or the Franchisor otherwise determines, in its sole discretion, that additional training is necessary or required.
Source: Item 22 — ITEM. 22 CONTRACTS (FDD pages 61–168)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, additional training may be required under specific circumstances. The franchisee, their management staff, and other employees may be required to attend additional training at the franchisee's expense if the Southern Steer business fails to meet certain performance standards established by Southern Steer. Additionally, Southern Steer retains the discretion to mandate additional training if it deems it necessary or required.
This means that a Southern Steer franchisee's performance is directly tied to potential further training obligations. If the business underperforms according to Southern Steer's standards, the franchisee will have to invest further in training for themselves and their staff. This could include covering the costs of travel, lodging, and wages for the staff while they are in training, in addition to the training fees themselves.
Prospective Southern Steer franchisees should consider the potential costs associated with additional training and inquire about the specific performance standards used to evaluate franchise performance. Understanding these standards will help franchisees proactively manage their business and minimize the risk of incurring additional training expenses. It is also important to note that Southern Steer retains sole discretion in determining the necessity of additional training, which introduces a degree of subjectivity into the process.