Under what condition is the Southern Steer on-site assistance fee of $10,000 payable?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
You will pay a nonrefundable on-site assistance fee ("On-Site Assistance Fee") for the on-site assistance We provide during Your grand opening (see Item 11). The On-Site Assistance Fee is $10,000. The On-Site Assistance Fee is payable per Our invoice after You satisfactorily complete the Initial Training Program.
In our last fiscal year, we did not collect any On-Site Assistance Fees.
Source: Item 4 — ITEM. 4 BANKRUPTCY (FDD pages 10–11)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, the on-site assistance fee of $10,000 is payable after a franchisee satisfactorily completes the Initial Training Program. This fee is nonrefundable and covers the cost of up to three trainers providing on-site assistance for up to 10 days, typically around the grand opening.
Southern Steer will provide an invoice for the on-site assistance fee, which is due after the franchisee has completed the initial training. This assistance generally takes place immediately prior to and during the franchisee's grand opening, helping them implement the Southern Steer system at their location.
In the last fiscal year, Southern Steer did not collect any on-site assistance fees. This could be due to various factors, such as not opening any new locations or waiving the fee for certain franchisees. A prospective franchisee should clarify with Southern Steer the circumstances under which this fee is typically applied and if there are any conditions that might affect its applicability.