Who is responsible for training employees for a Southern Steer franchise?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
Provide on-Site grand opening assistance for Your Southern Steer Business for up to two weeks. You are solely responsible for training Your employees. (see Section 10.4, of the Franchise Agreement).
You must obtain our approval prior to training any assistant store managers and other certain key employees for Your Southern Steer Business. In the event You are not meeting operational standards or otherwise do not have the program to train assistant store managers and other certain key employees We may require that such assistant store managers and other key employees attend training at our headquarters or other designated location at Your cost and expense, including travel expenses and any then-current training fees.
Source: Item 11 — ITEM. 11 FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 26–35)
What This Means (2025 FDD)
According to the 2025 Southern Steer Franchise Disclosure Document, the franchisee is solely responsible for training their employees. However, Southern Steer will provide initial training to the franchisee or their operating principal and designated manager.
Southern Steer may also require assistant store managers and other key employees to attend training at their headquarters or another designated location at the franchisee's cost if the franchisee is not meeting operational standards or does not have a sufficient training program. This would include travel expenses and any then-current training fees.
While Southern Steer provides an initial training program for the franchisee or their designated representatives, the ongoing and comprehensive training of all other employees falls to the franchisee. This is a common arrangement in franchising, as the franchisee is the direct employer and responsible for day-to-day operations.