What is the requirement for a Designated Manager or Operating Principal to supervise a Southern Steer Business?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Southern Steer Business must always be under the supervision of a Designated Manager or Operating Principal who has satisfactorily completed Our Initial Training Program (as the case may be). Any new Designated Manager or Operating Principal must attend Our Initial Training Program at Your sole cost and expense prior to being in charge of Your Southern Steer Business. You are solely responsible for the costs and expenses associated with a replacement Designated Manager or Operating Principal attending the Initial Training Program, including the then prevailing standard rates charged by Us for additional training and all travel and living expenses and compensation for such replacement Designated Manager or Operating Principal.
You must obtain our approval prior to training any assistant store managers and other certain key employees for Your Southern Steer Business. In the event You are not meeting operational standards or otherwise do not have the program to train assistant store managers and other certain key employees We may require that such assistant store managers and other key employees attend training at our headquarters or other designated location at Your cost and expense, including travel expenses and any then-current training fees.
Source: Item 11 — ITEM. 11 FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 26–35)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, a Southern Steer Business must always be under the supervision of a Designated Manager or Operating Principal. To meet this requirement, the Designated Manager or Operating Principal must satisfactorily complete Southern Steer's Initial Training Program.
If there is a new Designated Manager or Operating Principal, they must attend the Initial Training Program before taking charge of the Southern Steer Business. The franchisee is responsible for covering all costs associated with the replacement's training, including the standard training fees, travel, living expenses, and compensation for the replacement.
Furthermore, Southern Steer requires approval before a franchisee can train assistant store managers and other key employees. If a Southern Steer franchisee is not meeting operational standards or lacks a suitable training program, Southern Steer may require these employees to attend training at their headquarters or another designated location. The franchisee will bear the costs of this training, including travel expenses and any applicable training fees.