Who is required to satisfactorily complete the Initial Training Program for a Southern Steer franchise?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
r, etc.) will be created and managed by Franchisor. Franchisee further acknowledges and agrees that Franchisee and its Executive Management, Management Staff, employees and agents do not have the right to create Internet pages or engage in any other social media communications at the local level.
9. FRANCHISEE DUTIES; OBLIGATIONS AND OPERATING STANDARDS
In addition to the other obligations set forth in other sections of this Agreement, Franchisee are required to do the following, and restricted from doing those things where noted: 9.1. Training. Franchisee or its Operating Principal and the Designated Manager will attend and successfully complete the Initial Training Program and any Additional Training that Franchisor may choose to offer. If Franchisee or its Operating Principal and the Designated Manager fail to satisfactorily complete the Initial Training Program, Franchisor may require Franchisee or its Operating Principal and the Designated Manager to re-take the Initial Training Program or portion thereof and pay the then current training fee, if any. Any Franchisee (or Operating Principal) or Designated Manager who does not successfully complete the required Initial Training Program to the Franchisor's satisfaction will not be permitted to participate in the operations of the Franchisee's Southern Steer Business.
9.2. Compliance with System Standards.
- (a) Quality and Service Standards. The Franchisor has developed and will continue to develop uniform standards of quality, cleanliness, service, and safety applicable to all Southern Steer Businesses, including the Franchisee's Southern Steer Business, to protect and maintain for the benefit of the Franchisor and all of its franchisees and developers the distinction, valuable goodwill and uniformity represented and symbolized by the Marks and the System.
Source: Item 22 — ITEM. 22 CONTRACTS (FDD pages 61–168)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, the franchisee or its Operating Principal and the Designated Manager are required to attend and successfully complete the Initial Training Program. If they fail to do so, Southern Steer may require them to retake the training and pay the then-current training fee, if any.
The FDD states that any franchisee (or Operating Principal) or Designated Manager who does not successfully complete the required Initial Training Program to Southern Steer's satisfaction will not be permitted to participate in the operations of the Southern Steer Business. Furthermore, the Franchisee or the Operating Principal and the Designated Manager must successfully complete the Initial Training Program and be certified in writing by Southern Steer prior to the actual opening of the Franchisee's Southern Steer Business.
If there are new Operating Principals and Designated Managers appointed or hired after the Required Opening Date of the Southern Steer Business, they must attend the Initial Training Program within 45 days (or such time as is designated by Southern Steer) after the date of appointment or hiring. The franchisee will pay Southern Steer the then current training fee for any replacement Operating Principals and Designated Managers that attend the Initial Training Program.