When is the On-Site Assistance Fee for a Southern Steer franchise typically paid?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 7: ITEM. 7 ESTIMATED INITIAL INVESTMENT]
- (3) On-Site Assistance Fee.
The On-Site Assistance Fee covers the cost of up to three of our trainers to provide on-site assistance for up to 10 days.
Generally, on-site assistance takes place immediately prior to and during Your grand opening.
You will pay the On-Site Assistance Fee per Our invoice, which will be provided to You after You satisfactorily complete the Initial Training Program.
| Type of Expenditure | Amount Low – High | Method of Payment | When Due | To Whom Payment Is To Be Made | |
|---|---|---|---|---|---|
| On-Site Assistance Fee(3) | $10,000 | $10,000 | As Invoiced | As Invoiced | Us |
Source: Item 7 — ITEM. 7 ESTIMATED INITIAL INVESTMENT (FDD pages 17–21)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, the On-Site Assistance Fee is paid after you satisfactorily complete the Initial Training Program. The fee itself covers the cost of up to three Southern Steer trainers providing on-site assistance for up to 10 days, generally taking place immediately before and during your grand opening. The amount of the On-Site Assistance Fee ranges from $10,000 to $10,000.
Southern Steer requires that the On-Site Assistance Fee be paid per their invoice. This invoice is provided to the franchisee after they have satisfactorily completed the Initial Training Program. This means that franchisees should budget for this expense and ensure funds are available upon completion of training, prior to the grand opening.
This payment structure is fairly common in franchising, where franchisors often provide initial training and then offer on-site support to help new franchisees launch their businesses successfully. By tying the fee payment to the completion of training, Southern Steer ensures that franchisees are prepared to implement the brand's standards and procedures before receiving on-site assistance. This approach helps to maintain consistency and quality across all Southern Steer locations.
Prospective franchisees should confirm the exact details of the On-Site Assistance Fee, including what constitutes satisfactory completion of the Initial Training Program and the specific timing of the invoice, to ensure they are prepared for this expense.