How long will Southern Steer provide on-site opening assistance to a new franchisee?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
guidance on pricing for Food, Beverages and Goods sold in Franchisee's Southern Steer Business as further described in Section 7.10; and
- (g) Make a representative reasonably available to Franchisee via the telephone or email during Franchisor's normal business hours, as Franchisor determines is necessary to discuss Franchisee's Southern Steer Business.
- 10.4. On-Site Opening Assistance. In accordance with the Brand Manual, Franchisor will provide on-site opening assistance for a period of up to 10 days to assist the Franchisee with implementing the System at the Franchisee's Southern Steer Business. Generally, on-site opening assistance will take place prior to and during the Franchisee's grand opening of its Southern Steer Business.
Source: Item 22 — ITEM. 22 CONTRACTS (FDD pages 61–168)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, Southern Steer will provide on-site opening assistance for up to 10 days to help a new franchisee implement the Southern Steer system at their business. This assistance is provided in accordance with the Brand Manual.
Generally, the on-site opening assistance will occur before and during the franchisee's grand opening. The franchisee is responsible for scheduling the grand opening date with written approval from Southern Steer and must adhere to all standards and specifications outlined in the Brand Manual for the grand opening.
It's important to note that the franchisee will need to pay an On-Site Assistance Fee for this service, as detailed in Section 3.2(n) of the FDD. If the franchisee requires additional consulting assistance beyond the initial opening, such as further training or advice on management and operations, they will incur an Additional Training Fee, as specified in Section 3.2(c) of the FDD.