What is the deadline for a Southern Steer franchisee to notify the Franchisor of a Breach of Security?
Southern_Steer Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Breach of Security.
The Franchisee will notify the Franchisor immediately, but in no event later than two hours, of becoming aware of any actual or suspected Breach of Security (defined below).
Such notice will include the following: (a) date and time that the Franchisee discovered the Breach of Security and the date and time when the breach actually occurred, if discoverable; (b) a detailed description of the Breach of Security; (c) a list of the systems and data at risk, including a list of affected individuals; and (c) a description of remediation actions taken after the Breach of Security was discovered, and what remediation actions the Franchisee proposes to take to prevent further loss, misuse, compromise or unauthorized access to Sensitive Information.
Thereafter, the Franchisee will provide to the Franchisor regular (but at least weekly) reports and updates describing the investigation into the Breach of Security and all corrective or remedial actions taken or to be taken by the Franchisee or its subcontractor, as the case may be, promptly provide any further information that the Franchisor may request in connection with Breach of Security, cooperate with the Franchisor with respect thereto, and comply with applicable laws and regulations.
For purposes of this Agreement, "Breach of Security" will mean unauthorized access to, acquisition of, or disclosure of, Sensitive Information submitted to, or otherwise obtained, held by, or in the custody or control of, the Franchisee or its subcontractors of any tier, agents or other representatives, or a reasonable belief by either the Franchisee or its subcontractor of any tier, agent or representative that such unauthorized access, acquisition or disclosure has occurred.
Source: Item 22 — ITEM. 22 CONTRACTS (FDD pages 61–168)
What This Means (2025 FDD)
According to Southern Steer's 2025 Franchise Disclosure Document, a franchisee must notify Southern Steer immediately, but no later than two hours, after becoming aware of any actual or suspected breach of security. This notification requirement is crucial for Southern Steer to take prompt action to address and mitigate any potential damage resulting from the security breach.
The notification must include specific details such as the date and time the breach was discovered and when it occurred, if known. Additionally, the franchisee must provide a detailed description of the breach, a list of the systems and data at risk (including affected individuals), and a description of the remediation actions taken or proposed to prevent further issues.
Following the initial notification, the franchisee is obligated to provide regular (at least weekly) reports and updates on the ongoing investigation and all corrective actions. The franchisee must also promptly supply any additional information Southern Steer requests and cooperate fully in addressing the breach. This stringent requirement ensures that Southern Steer can maintain the integrity and security of its system while complying with applicable laws and regulations.