What condition must be met before a Southern Steer franchisee receives the invoice for the On-Site Assistance Fee?

According to Southern Steer's 2025 Franchise Disclosure Document, the franchisee must satisfactorily complete the Initial Training Program before receiving an invoice for the On-Site Assistance Fee. This fee, which ranges from $10,000 to $10,000, covers the expenses for up to three Southern Steer trainers providing on-site support for a maximum of 10 days, typically around the grand opening.

This condition ensures that franchisees have undergone the necessary training to operate a Southern Steer business before receiving on-site assistance. By completing the Initial Training Program, franchisees gain the foundational knowledge and skills required to effectively utilize the support provided by the trainers during the critical period leading up to and during the grand opening. This approach aims to maximize the impact of the on-site assistance and contribute to a successful launch.

The timing of the invoice is also specified; it will be provided to the franchisee after they have satisfactorily completed the Initial Training Program. This arrangement allows Southern Steer to confirm that the franchisee has met the training requirements before invoicing for the on-site assistance, aligning payment with the fulfillment of the initial training obligation. This is a fairly standard practice in franchising, where franchisors often tie payments to the completion of specific milestones or services.

Prospective franchisees should note this requirement and factor the timing of the Initial Training Program into their business launch plans. Ensuring timely completion of the training is essential to receive the invoice for the On-Site Assistance Fee and to secure the support of Southern Steer trainers during the grand opening phase. This coordinated approach between training and on-site support is designed to optimize the franchisee's initial operations and contribute to long-term success.