How should wireless traffic be firewalled from payment processing traffic at a Pump It Up franchise?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
ess use. At a minimum, you should have high speed internet service in your Franchised Business with a minimum speed of 30 MBPS download and 5 MBPS upload.
Wireless internet at your Franchised Business location is permitted for private use and/or for public guest internet access. If you provide guest access to wireless internet, you should add a designated line, if feasible, to avoid impacting your business operations. If a dedicated guest line is not feasible, you should obtain internet service for the Franchised Business with a minimum speed of 50 MBPS download and 10 MBPS upload. All guest wireless lines must comply with our System Standards and all PCI Compliance Standards to provide safe, clean internet browsing. All wireless traffic should be firewalled from payment processing traffic using PCI compliant methods listed in the Local Network Section.
We may require that you purchase and/or install modifications and/or additions to any of the systems or programs described within Item 11.
SITE SELECTION
We do not select the site for your Franchised Business. We do not generally own the Premises for your Franchised Business or lease the Premises to you. We will provide you with site location criteria and may provide additional site selection counseling and assistance. If no site has been designated by you at the time you sign the Franchise Agreement, we will identify your Site Selection Area in the Franchise Agreement.
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, all wireless traffic at a franchise location should be firewalled from payment processing traffic using PCI compliant methods listed in the Local Network Section. Pump It Up requires franchisees to implement and maintain a PCI-compliant LAN for payment processing, reservation system access, sales reporting, and all other general office functions requiring internet access.
To comply with PCI standards, franchisees must purchase and maintain routing equipment capable of providing multiple VLAN's (Virtual Networks) and a firewall to isolate the traffic on each VLAN as directed by PCI Standards. They are also responsible for the installation and maintenance of network wiring and faceplates to all necessary areas of their building, as well as regular maintenance and testing of routing equipment for PCI security standards.
Pump It Up strongly recommends that franchisees secure additional services through a third-party vendor to ensure they meet PCI Compliance Standards and complete an annual PCI Self-Assessment Questionnaire. Although the minimum requirements of the POpS System are intended to meet PCI compliance regulations, it is the franchisee's responsibility to assure that the store network also meets PCI compliance rules. Franchisees should obtain the services of a third-party company to routinely test and advise them regarding their compliance.