Is wireless internet permitted at a Pump It Up franchised business location?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to maintain high-speed internet access during normal business hours for regular business use. The internet speed must be sufficient for normal business use. At a minimum, you should have high speed internet service in your Franchised Business with a minimum speed of 30 MBPS download and 5 MBPS upload.
Wireless internet at your Franchised Business location is permitted for private use and/or for public guest internet access. If you provide guest access to wireless internet, you should add a designated line, if feasible, to avoid impacting your business operations. If a dedicated guest line is not feasible, you should obtain internet service for the Franchised Business with a minimum speed of 50 MBPS download and 10 MBPS upload. All guest wireless lines must comply with our System Standards and all PCI Compliance Standards to provide safe, clean internet browsing. All wireless traffic should be firewalled from payment processing traffic using PCI compliant methods listed in the Local Network Section.
Source: Item 11 — FRANCHISORS'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–41)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, wireless internet is permitted at a franchised location for both private use and public guest access. Pump It Up requires franchisees to maintain high-speed internet access during business hours with a minimum speed of 30 MBPS download and 5 MBPS upload for regular business use.
If a franchisee chooses to provide guest access to wireless internet, Pump It Up recommends adding a designated line to avoid impacting business operations. If a dedicated guest line is not feasible, the franchisee must obtain internet service with a minimum speed of 50 MBPS download and 10 MBPS upload.
All guest wireless lines must comply with Pump It Up's System Standards and PCI Compliance Standards to ensure safe internet browsing. Additionally, all wireless traffic should be firewalled from payment processing traffic using PCI compliant methods. These requirements ensure the security and efficiency of the internet service provided at Pump It Up locations.