Under what circumstances must I reimburse Pump It Up for the costs of an examination?
Pump_It_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
If you propose to utilize a new product or new supplier of products that we have not previously used in the System, we may charge you an amount not to exceed the reasonable cost of the inspection (including the actual cost of any test performed) for our review and confirmation that the new product, equipment, materials, supplies or services comply with our System Standards.
You must pay us the New Product and Supplier Evaluation Fee even if we prohibit your use of the proposed new product or supplier.
Source: Item 23 — RECEIPTS (FDD pages 60–225)
What This Means (2025 FDD)
According to Pump It Up's 2025 Franchise Disclosure Document, a franchisee may be charged for the cost of an inspection in the event that they propose to utilize a new product or supplier of products that Pump It Up has not previously used in its system. This charge will not exceed the reasonable cost of the inspection, including the actual cost of any test performed.
Pump It Up will conduct a review to confirm that the new product, equipment, materials, supplies, or services comply with their System Standards. The franchisee is responsible for paying this New Product and Supplier Evaluation Fee, regardless of whether Pump It Up ultimately approves or prohibits the use of the proposed new product or supplier.
This policy ensures that all products and services used within the Pump It Up franchise network meet the franchisor's standards for quality and consistency. It also protects the brand's reputation and operational integrity. A prospective franchisee should carefully consider this potential expense when planning to introduce any new or alternative products or suppliers to their Pump It Up location.